Catalyst Freight Solutions Inc.
57 Mill St N. Unit 308
Brampton, Ontario L6X 1S9
(905) 450-0222 telephone
(866) 450-0222 toll free
(905) 450-0228 fax

Frequently Asked Questions



IS MY FREIGHT INSURED WHEN I WORK WITH A BROKER?

Absolutely! Catalyst Freight Solutions is a rarity in the industry by carrying Broker specific insurance to provide you with additional coverage over and above the actual carrier’s policy limits to further protect you and your shipment. By Catalyst carrying Broker coverage, this also provides protection by giving us one more team of highly trained professionals to work with on your behalf in the event of a loss.


 WHY WOULD I USE THE SERVICES OF A FREIGHT BROKER?

 Catalyst works with our chosen carriers on hundreds of shipments; therefore our purchasing power may be greater than that of an individual shipper.  We offer additional insurance coverage over and above a carrier’s standard policy. We have the ability to continuously monitor our carriers’ safety rating, insurance policy limits and credit rating. We also track our carriers' performance level on all shipments, which in the end means only the best work with us to move your freight. We have the experience and expertise to ensure that your freight moves cost effectively and efficiently. 


 WHAT TYPE OF FREIGHT DOES CATALYST FREIGHT SOLUTIONS HANDLE?

Catalyst specializes in TL (Full Load) and LTL (Less Than full Load) shipments, including Hazardous Material loads.  We can move Temperature Controlled Refrigerated and Heated freight.  We also have a wide selection of exceptional Flatbed carriers available to service your heavy equipment shipping needs. Need it in a hurry?  Team Service is just a phone call away. We are also ready to cover your On-Demand shipping requirements at a moments notice.

 

WHAT AREA DOES CATALYST SERVICE?

Catalyst can move your freight into and out of the United States and across Canada.

 

CAN CATALYST MOVE EMERGENCY, SAME DAY AND ON-DEMAND SHIPMENTS?

Catalyst excels at being able to fulfill your specialized freight requirements.  Give us a call and find out how good we really are!


CAN YOU CLEAR MY FREIGHT AT THE BORDER?

No, we are not customs brokers. Speak to your sales representative about the various brokers available, we can provide you with names and contact numbers so that you can set up an account directly with a customs broker of your choice.

 

WHAT ARE YOUR OFFICE HOURS?

We are available and at your service 24 hours a day 7 days a week.